Cancellations & Refunds

In order to cancel service, you must contact Shreya infra & marketing Pvt. Ltd. Billing Team by writing a letter with proper payment details and account details. Cancellation requests must be received by Shreya infra & marketing Pvt. Ltd. a minimum of ten (10) days prior to the end of your Billing Cycle. Shreya infra & marketing Pvt. Ltd. will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact Shreya infra & marketing Pvt. Ltd. as soon as possible.

Strictly there are NO refunds for Super Deals, Special Promotional Deals, Monthly return Plan, Discounted Packages.
Strictly NO refunds will be processed if the Booking fee is not paid Full in advance before the Agreement is done.
Strictly NO refunds will be processed if a refund is requested after 90 days from the date of order of the account.
Strictly NO refunds will be processed if an account has violated the terms of service or involved in activities that has resulted in incurring charges to bring back services to normal.
Strictly NO refunds will be processed if an account was involved in abuse / resource over usage previously.
Only first time Booking are eligible for refund. Accounts created for the same customer / related to the same customer will not be eligible for refund.
All request for refund must be provided in writing. Only refund request that does not fall under any of the above conditions will be responded or taken into consideration.
Booking fee [both levied or waived off ], Software costs, Administration costs, other third party expenses will not be refunded. Processing fee of 5% will be charged for all refunds Amounts . Refund processing will take 90 days from the date of acceptance of refund by Shreya infra & marketing Pvt. Ltd.
No refund will be paid as cash or cheque / bank transfer or deposit. Refunds are credited in account.